Privacy Policy 

Privacy Policy for TM Objective

Effective Date: September 1st 2024

At TM Objective, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our services as an Odoo partner, including the use of Odoo ERP systems, website services, and related activities.

1. Who We Are

TM Objective (referred to as "we", "us", or "our" in this policy) is an Odoo partner based in Trinidad and Tobago. We provide customized ERP solutions and related services across various sectors including manufacturing, distribution, e-commerce, and service industries.

2. Information We Collect

We collect different types of information, depending on how you interact with us. This may include:

  • Personal Information: Name, email address, phone number, billing and shipping information, and other contact details when you request a demo, engage with us for business purposes, or access our services.
  • Business Information: Company name, industry, and business requirements.
  • Technical Information: IP address, browser type, device information, and user behavior when you interact with our website or Odoo systems.
  • Financial Information: Payment details when purchasing services or software through TM Objective.

3. How We Use Your Information

We use the information collected for various purposes, including:

  • Providing and maintaining our services, including Odoo-related products.
  • Personalizing user experience and improving our offerings.
  • Processing transactions and managing your account.
  • Sending you updates, promotional materials, and service-related communications.
  • Ensuring the security of our website, systems, and data.

We may also anonymize and aggregate data to analyze trends and improve our services.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Odoo S.A. for the purpose of implementing, maintaining, and supporting Odoo solutions.
  • Third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and marketing tools.
  • Legal Authorities, if required by law, to comply with legal obligations or to protect our rights and the rights of others.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Financial and transaction-related data will be retained in compliance with local tax and accounting regulations.

6. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data when it is no longer needed.
  • Restriction: Request the restriction of processing your data under certain conditions.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your personal data for direct marketing or other purposes.

To exercise your rights, please contact us at tmobjective@gmail.com.

7. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes secure storage and encryption protocols for sensitive information.

8. Cookies and Tracking Technologies

Our website and systems may use cookies and other tracking technologies to enhance user experience and monitor site usage. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of our services may not function properly without cookies.

9. International Transfers

As part of our services, we may transfer your personal data to servers located outside of Trinidad and Tobago, including countries that may not offer the same level of data protection. We will take appropriate measures to ensure that any international transfers comply with applicable data protection laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes via email or through our services.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

TM Objective

Email: tmobjective@gmail.com